Mon – Fri: 7:30 AM – 7 PM
Sat: 8 AM – 5 PM
At Wilderness Animal Hospital, we take pride in being your furry family member’s doctor and see our role as an integral part in providing healthcare to your pet. The primary focus of our practice is centered on offering a professional level of high-quality medical, surgical and dental care. In addition to these professional services, we do stock numerous forms of pharmaceuticals, vaccines, and products for your pets.
We carry these items in our practice primarily for two reasons; (1) Many items are animal-specific formulations or for animal only usage – often these products aren’t carried locally by traditional brick and mortar pharmacies and (2) there is a convenience in having items readily available onsite rather than sending our clients to another location just to sit and wait for prescriptions to be filled elsewhere. Wilderness Animal Hospital takes measures to ensure the vaccines, medications, and products we provide to our patients are properly handled and stored from initial manufacture until they reach our facility. The items we offer from our hospital supply are obtained either directly from their manufacturing source or via our relationships with selected major distributors which track these items to verify their integrity.
We also offer the convenience of ordering your pet’s long-term medication online through our own internet pharmacy. The items sold through our internet pharmacy are of the same quality and handled in the same manner as the items we stock in our hospital. This ensures the quality and effectiveness of the product, along with the convenience of ordering from home and timely home delivery.
We’re fully aware there are many internet sites and catalog houses which sell pharmaceutical products directly to consumers. Contrary to slick print and television advertising marketing touting pet medications available at less than half the price from the veterinarian, this veterinary hospital generally offers full-sized packaged medications for similar prices – in fact, we might be even lower when company “bonus doses” or manufacturer rebates are taken into account. It is our practice policy to honor internet prescription requests to our clients at their request.
We do not charge a fee for processing internet pharmacy prescription requests for our patients. We do, however, wish for your decision on where to have your pet’s prescription filled to be an informed one, and feel it is part of our responsibility as your pet’s doctor to advise you to consider the following:
1. We will process an internet pharmacy prescription on request provided we have recently examined your pet and the particular medication or product is appropriate. The time frame of ‘recent examination’ is at the doctor’s discretion but will never exceed a maximum of one year from your pets’ last annual examination. We request a faxed prescription request from the internet pharmacy you are using.
2. Please double-check to ensure your prescription is sent, filled, labeled, shipped, and used correctly. Carefully select your choice of pharmacy including thoroughly researching the company for Board of Pharmacy disciplinary actions.
3. Some guarantees made by manufacturers regarding their products are null and void (not honored) if their products are purchased through non-approved channels. This includes the guarantee reimbursement for heartworm / intestinal parasite claims if your pet contracts heartworms or specific parasites while on prevention.
4. Some internet-based pharmacies and catalog companies have been repeatedly reprimanded by the FDA and State Boards of Pharmacy for violating prescribing procedures. Several well-known companies have been cited and fined repeatedly for the same violations in the same states or several states!
5. Pharmaceuticals manufactured and labeled for use in other countries (Australia, New Zealand) have been illegally diverted and sold through some internet sources and catalogs in the United States. In addition, counterfeit medications, preventatives, and products have been produced and sold to unsuspecting consumers. The FDA-CVM has documented these problems with the use of some internet sources here.
What is most important to us is a long healthy life for your pet. Using quality medication both for treatment and prevention of disease helps us reach that goal. Our hope is that giving you information to make the best decision for your pet will help us be successful.
1. While using our Wilderness Vet App, tap the “Pets” tab along the bottom of the screen.
2. Scroll to locate the correct pet profile.
3. Tap the “Prescriptions tab for the pet.
4. Tap the “Refill” button next to the medication you would like to refill.