Stay calm. We have a doctor and technician present in the facility at all times during regular office hours.  Our experienced medical staff is able to handle most urgent and critical cases.  In a rare instance, if in the best interest of the pet’s health, we will recommend going to a 24-hour facility as we do not have staff in the facility overnight.  If possible call first, and a member of our medical team can advise you on the best course of action.

If your cat or dog has ingested a toxic substance, call the ASPCA Animal Poison Control Center at (888) 426-4435 or Pet Poison Helpline at (855) 764-7661. Also try to bring a sample of the toxic substance with you to the vet.

If your cat or dog has a bite or open wound, press and hold a clean cloth against the wound to stop any bleeding.

Do not try to induce vomiting by giving your cat or dog hydrogen peroxide instead go to a pet emergency clinic immediately.